top of page

CLEAR TLC -  a communication model for culturally competent emergency preparedness

Drawing on the models posited by scholars such as Spialek et al. (2016) on their proposition about communication ecology in emergencies and disasters, and Campinha-Bacote’s (2002) constructs of cultural competence, and Marlowe et al.’s (2018) attributes in community engagement, we propose the CLEAR TLC Model: Engaging for Culturally Competent Emergency and Disaster Preparedness (see below). Our communication model describes principles that can build cultural competence of emergency service providers in engaging with CaLD communities and protocols for emergency agencies to embed in their whole-of-organisation approach to cultural competence. The model demonstrates that cultural competence should be endorsed by senior management, so resources and support are provided to middle managers (e.g., fire station managers) all the way to the frontliners (e.g. firefighter crews).

CLEAR TLC_Framework_image.png

This research project has been funded by the NSW Reconstruction Authority Disaster Risk Reduction Fund.

 

This study has been approved by the University of Technology Sydney Human Research Ethics Committee guidelines (UTS HREC reference number ETH22-7460).

​

We acknowledge the Aboriginal and Torres Strait Islanders as the Traditional Custodians of Country throughout Australia upon which we work, live and play. We pay respect to the Gadigal People of the Eora Nation upon whose ancestral lands the city campus of the University of Technology Sydney now stands. We extend that respect to all Indigenous and First Nations peoples across the world whose lands were never ceded.

uts-logo-150h.png

© 2024 University of Technology Sydney

bottom of page