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OUR RESEARCH

PHASE 1

The initial phase of the research project involved us speaking with both NSW Firefigthters and members of culturally-diverse community groups to gather insights into the effectiveness of current communication processes and practices.

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Interviews - semi-structured interviews with selected FRNSW qualified firefighters were conducted between December 2022 and January 2023. These interviews explored 4 main themes: reach, relevance, receptiveness, and relationships. 

Focus Group Discussions - initial community consultation workshops were held between November and December 2022 with Arabic-speaking, Chinese-speaking, Vietnamese-speaking and Kurmanji-speaking community groups from NSW.

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OUTPUTS:

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PHASE 2

The final phase of the research project involved the development and testing of a proof-of-concept fire prevention and education smartphone app prototype, Ready, Set, Go!

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User Testing Workshops - 3 x user research and testing sessions were conducted between July and September 2023.

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OUTPUTS:

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